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Introduction

At SunnySide 24/7 AC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following personal information when you:

Request a service quote or consultation
Schedule an appointment
Contact us through our website or phone
Sign up for our newsletter or promotional materials

This information may include:

Name and contact information
Property details and service requirements
Payment information for services
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser information
Pages visited and time spent on our site
Referring website information
Device and operating system information

How We Use Your Information

We use your personal information to:

Provide HVAC services and support
Schedule and confirm appointments
Send service reminders and maintenance notifications
Process payments and maintain billing records
Communicate about services and offers (with consent)
Improve our website and services
Comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers

With trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software)

Legal Requirements

When required by law, regulation, or legal process

Business Protection

To protect our rights, property, or safety, or that of our customers or others

Business Transfers

In connection with any merger, sale, or transfer of business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access to your personal data
Correction of inaccurate information
Deletion of your personal information
Restriction of processing
Data portability
Objection to processing

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

SunnySide 24/7 AC